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General Manager -- Wendys -- Muscle Shoals, AL (Woodward Ave)

Company Name:
Wendy's
Company mission statement"Deliver Customer Satisfaction"
Wendy's fast food restaurants are exceptionally clean and well run facilities that are predictable in terms of guest and restaurant team expectations. The ideal Wendy's General Manager manages the operations and staff of a Wendy's restaurant, including the execution of all company policies, procedures, programs and systems while promoting ethical business practices and ensuring compliance with all federal, state, and local laws. The General Manager is a confident decision-maker, highly practiced in guest contact, employee management, business and financial management, people motivation, and communications. The General Manager is responsible to:
o Work with leadership team to meet budgeted sales goals by ensuring expedient and friendly guest service
o Manage food, labor, paper costs, and other controllable expenses
o Provide proper training of team members through established systems and follow through to ensure compliance with company standards
o Train, monitor, and reinforce food safety procedures
o Ensure food safety procedures are executed according to company policies and health/sanitation regulations
o Execute company policies and procedures for the control of cash, property, product, and equipment
o Monitor inventory levels through ordering to ensure product availability
o Manage and maintain safe working condition
o Manage crew employees in a manner that maximizes crew retention
o Interview and recommend team members for selection in hiring
o Anticipate and identify problems and initiate appropriate corrective action
o Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards
o Manage and maintain a good work environment
The General Manager supports the enterprise by creating and maintaining an "Employer of Choice" environment and by providing leadership, direction, training, and development to subordinate managers and team members alike.
All employees in a management or supervisory position within Wendy''s Restaurants must posess a Serve-Safe Certification within 60 days of their hire date.

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